Delivery

Delivery & Shipping

At Dreame, we make delivering your ideal sleep experience fast, safe and reliable.

Order Processing

All orders are processed within 24 hours of payment confirmation (excluding weekends and public holidays).
All our mattresses are compressed, rolled and securely boxed for damage‑free delivery and easy setup.

Delivery Time

  • Domestic standard delivery: 1–3 business days
  • Remote areas: 3–5 business days
  • International shipping: 7–15 business days (depends on destination, customs and local logistics)
Orders placed before 12:00 PM local time will be dispatched the same day where possible.

Shipping Area

We currently ship to most regions worldwide, including North America, Europe, Asia and Oceania.
Exact available destinations will be shown at checkout.

Track Your Order

Once shipped, a tracking number will be sent to your registered email.
You can check real‑time delivery status on our website or via our courier partners’ platforms.

Delivery Tips

  • Our courier will deliver your package to your doorstep.
  • Please check the package for damage when you receive it.
  • For delayed, lost or damaged orders, contact us promptly for support.

Contact Us

If you have any delivery questions, please email us at:
LIUCHENGMING1999@gmail.com